Scope and Requirements

Scope and Requirements


Course Overview

This instructor-led course introduces participants to the tools and techniques necessary to develop well-understood project requirements. Participants are introduced to Displayed Thinking, use-cases, requirements interviews, requirements meetings, requirements documentation, and many other topics critical to the success of a complex project.

Course Introduction

Course Introduction

Section 01 - Effective Listening Skills for Requirements Definition

Effective Listening Skills for Requirements Definition

Listening Is Good Business

Listening vs. Hearing

Causes for “Tune-Out”

Communication Realities

Listening Approaches

Matching Listening Approaches

To Be More Effective with Appreciative Listeners

To Be More Effective with Empathic Listeners

To Be More Effective with Comprehensive Listeners

To Be More Effective with Discerning Listeners

To Be More Effective with Evaluative Listeners

The Function of Listening


Section 02 - Stakeholders


Who is a Stakeholder?

Responsibility Assignment Matrix (RAM)

The RACI Matrix

Steps in Stakeholder Management

Key Stakeholder Questions

IIBA BOK Stakeholder Questions

Stakeholder Prioritization

Section 03 – Scope Definition

Scope Definition


The Product vs. Project Scope:

IIBA Knowledge Areas

Relationships Between Areas

Business Analysis Planning & Monitoring

Requirements Elicitation

Requirements Mgmt. & Communication

Enterprise Analysis

Requirements Analysis

Solution Assessment & Validation

Underlying Competencies

Project Boundaries

The PMI Scope Management Framework

Real World Best Practice

Scope Definition Process

Project Sponsor Issues Charter

Charter Environmental Factors to Consider

The Project Data Sheet (PDS)

Getting at Requirements

Can You Deliver Too Much?

Scope Creep

Section 04 - Creating Effective Work Breakdown Structures 

Creating Effective Work Breakdown Structures

Scope Definition

Work Breakdown Structure (WBS)

Types of WBS Elements

Components of the WBS

Code of Accounts

WBS Dictionary

Managing Change

The What and The How

Work Breakdown Structure Example

Answer Four Key Questions:

The Fourth Question…

What’s Wrong with this WBS?

Why Use a WBS?

Introduction to Displayed Thinking

Section 05 - Requirements Basics 

Requirements Basics


What is a Requirement?

IIBA BOK Requirements

Functional vs. Non-Functional

What Makes A Good Requirement?

Examples of Poor Requirements

Business Requirements & System Requirements

Requirements Written Individually

Key Requirement Tests

The Problem Pyramid

Section 06 - Use Cases 

Use Cases


Why Create Use Cases?

High Level Use Case

Process for Developing a Use Case

Keys to Effective Use Cases

High Level Use Case: Part 1

High Level Use Case: Part 2

High Level Use Case: Part 3

High Level Use Case: Part 4

Use Case Checklist

Section 07 - Development Methodologies 

Development Methodologies

Developmental Methodologies Terminology

Major Families of Methodologies

The Volere Process

Volere Requirements Process

Guidelines to Success with RUP

Rational Unified Process

Inception Phase

Elaboration Phase

Construction Phase

Transition Phase

Key Modeling Elements of the RUP

Guidelines to Success with RUP (2)

The Basics

The Scrum Roles

The Scrum Flow

The Scrum Tool

The Scrum Skeleton

Section 08 - Testable Requirements 

Testable Requirements

Questions to Ask When Testing

Standard Testing Activities

Requirements Based Testing (RBT)

RBT Strategy

RBT 12-Step Process

Ambiguity Review


Types of Testing

Test Cases

Section 09 - The Software Requirements Specification (SRS) 

The Software Requirements Specification (SRS)

The SRS Defined

SRS Goals

The SRS Components

The SRS – Getting Started

10 Quality Characteristics Of An SRS

Quality Measures Related To Individual SRS




Weak Phrases

Section 10 - Business Domain Modeling 

Business Domain Modeling

BDM Defined

BDM Roles

BDM Artifacts

BDM Example: Model

BDM Example

BDM Example DB Schema

Why is a Domain Model Needed?

BDM Example: Database Tables

BDM Example (2)

Section 11 - Other Advanced Tools 

Other Advanced Tools

Key Techniques


The Spectrum Diagram

Activity Diagram

Block/Swimlane Workflow Diagram

Business Process Diagram (BPD)

Cause & Effect Diagram

Decision Tree Analysis

Class Diagrams

Class Diagrams – Key Terms

Class Diagram: Basic

Class Diagram: Complicated

Data Flow Diagrams (DFD)

Data Flow Diagram – Key Terms


Course Closure


Disclosure: Project Management training courses are offered by CareerAcademy an REP with the Project Management Institute (PMI)®. PMI, Project Management Institute, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP, PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.

Scope and Requirements
tag icon Price $84.99
tag icon Instrutor 1
tag icon Duration 5h 9m
tag icon Lessons 11
tag icon Access 12 Months
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