CompTIA A+ (Exams 220-1001 and 220-1002)

CompTIA A+ (Exams 220-1001 and 220-1002)


Course Overview

A+ Certification is the computer industry recognized credential that certifies the competency of PC Service Specialists. It is sponsored by CompTIA - the Computing Technology Industry Association, and tests are administered by Pearson VUE. This certification program is backed by over 50 Major computer hardware and software manufacturers, vendors, distributors, resellers, and publications. Certification provides a wealth of benefits to any person seeking a job in the computer industry! Your successful computer career can start with this one course, or it can serve as proof of your computer hardware and operating system knowledge as a professional already in your field.

Course Introduction

Course Introduction

Chapter 01 - IT Professional Soft Skills

IT Professional Soft Skills

Troubleshooting and Problem Identification

Troubleshooting Steps

Problem Analysis and Potential Causes

Documentation Resources

Communication and Professionalism

Demo - IT Professional Soft Skills

Chapter 01 Review

Chapter 02 - Safety for You and Computer Components

Safety for You and Computer Components

Common IT Tools

Electrostatic Discharge

Handling Components

Personal Safety

High Voltage


Environmental Waste

Demo - Safety for You and Computer Components

Chapter 02 Review

Chapter 03 - System Component Overview

System Component Overview

Processors and CPUs

Power Supplies

Storage Devices

Adapter Cards



Input and Output Devices


Demo - System Component

Chapter 03 Review

Chapter 04 - Understanding Motherboards

Understanding Motherboards

Motherboard Chipsets

Front and Side Panels

Cache Memory

RAM Slots


Expansion Slots

Connectors and Ports

Demo - Understanding Motherboards

Chapter 04 Review

Chapter 05 - Understanding Processors

Understanding Processors

Data Bus


Chip Packaging

Processor Sockets

Intel and Non-Intel Chips

Additional Core Processors

Installing a Processor

Demo - Performing Installation of a Processor

Chapter 05 Review

Chapter 06 - Understanding Types of Memory

Understanding Types of Memory

Understanding Types of Memory - RAM

Understanding Types of Memory - ROM

Error Checking Memory

Single- and Double-sided Memory

Installing and Upgrading Memory

Demo - Understanding Types of Memory

Chapter 06 Review

Chapter 07 - Understanding BIOS and CMOS

Understanding BIOS and CMOS

BIOS and Upgrades

Understanding (CMOS)

Hard Drives

Optical Drives

RAM Memory

Speeds and Ports

Advanced Settings

Demo - BIOS and CMOS

Chapter 07 Review

Chapter 08 - Hard Drives and Storage Devices

Hard Drives and Storage Devices

Hard Disks

IDE Devices

Demo - Installing IDE Devices

Small Computer System Interface

Removable Storage

Demo - Hard Drives and Storage Devices

Chapter 08 Review

Chapter 09 - Power Supplies and Voltage

Power Supplies and Voltage

Power Supplies

Power Supply Uses

Power Consumption

Power Connections

Demo - Power Supplies and Voltage

Chapter 09 Review

Chapter 10 - Ports, Cables, and Connectors

Ports, Cables, and Connectors


Ribbon Cables

Coaxial Cables

Twisted Pair


Cable Orientation and Cable Types

Male and Female Connections




Universal Serial Bus (USB) Connections




External Cables

Types of Adapters and Converters


DVI Cables

HDMI Cables

Audio Cables

USB Cables and Thunderbolt USB

Computer Power Cords

Demo - Ports, Cables, and Connectors Hardware

Chapter 10 Review

Chapter 11 - Input and Output Devices

Input and Output Devices

Video Adapters

Video Standards

Video Card Features

Video Connectors

Installing Video Cards

Types of Displays

Display Features

Multiple Displays

Troubleshooting Displays


Demo - Input and Output Devices

Chapter 11 Review

Chapter 12 - Managing Printers

Managing Printers

Types of Printers

Laser Printers

Inkjet Printers

Dot Matrix Printers

Multifunction Printers

Cloud-based Printers

Thermal Printers

Printer Parts

Printer Connections

Installing Printers

Printer Troubleshooting

Demo - Printer Install

Demo - Managing Printers

Chapter 12 Review

Chapter 13 - Mobile Devices, Multimedia, and Laptop Computers

Mobile Devices, Multimedia, and Laptop Computers

Laptop Components

Demo - Five Laptops

Laptop Operations

Battery Types

Battery Handling

Improving Battery Performance

Standby and Sleep Modes

AC Adapters

LCD Panel Displays

Keyboards and Keys

Troubleshooting Laptops

Demo - Mobile Devices, Multimedia, and Laptop Computers

Demo - Mobile Device Maintenance

Chapter 13 Review

Chapter 14 - Preventive Maintenance

Preventive Maintenance

Preventive Tasks

Preventive Maintenance Tools - Outside

Preventive Maintenance Tools - Inside

Common Issues

Demo - Preventive Maintenance Hardware

Chapter 14 Review

Chapter 15 - Troubleshooting Procedures

Troubleshooting Procedures

Common Screws

Software Tools


What to Look for

Audible Codes

Visible Codes

What to Look for - Drives and Processors

What to Look for - External Parts

Demo - Troubleshooting Procedures

Chapter 15 Review

Chapter 16 - Operating Systems

Operating Systems

Big 3 - Windows, Linux, and Mac


Windows Versions

Windows 10 Overview

Demo - Windows 10



Operating System Versions

Paging Memory

Choosing a Filesystem

The Registry

Tools and Configuration Utilities

Demo - Control Panel

Security and Maintenance

Windows Security


Power Options

Storage Spaces

Computer Drives


Remote Assistance

Demo - Remote Assistance


Installation and Upgrades for Windows


Demo - Operating Systems Command Prompt

Demo - Operating Systems Administrative Tools

Demo - Operating Systems Migration

Demo - Operating Systems Configurations

Chapter 16 Review

Chapter 17 - Managing Files

Managing Files

Common Executable File Extensions

Common Application File Extensions

Common Compression File Extensions

Common System File Extensions

Graphic File Extensions

Miscellaneous Files


File Attributes


Setting Attributes

Command Prompts

Demo - Managing Files

Chapter 17 Review

Chapter 18 - Applications Utility, Troubleshooting, and Optimization

Applications Utility, Troubleshooting, and Optimization

Installing, Removing, and Repairing Applications

Windows Compatibility Modes

Optimizing the Windows Environment

Performance Monitors

Virtual Memory

Troubleshooting Utilities

System Configuration Utility

Computer Management

Error Codes

Demo - Applications Utility

Demo - Troubleshooting Utility

Demo - Optimization

Chapter 18 Review

Chapter 19 - Configuring Device Drivers

Configuring Device Drivers

Changing Device Settings

Updating Drivers

Removing Device Drivers

Plug-and-Play Devices

Device Failure

Demo - Configuring Drivers

Chapter 19 Review

Chapter 20 - Networking and Wireless Connections 

Networking and Wireless Connections


Server Networks





Network Protocols

Networking Devices

Ways to Network a Computer

Wireless Communications

Securing Routers

Installing a Network Adapter

Troubleshooting Networks

Demo - Networking and Wireless Connections

Chapter 20 Review

Chapter 21 - Recovering Systems and Disaster Recovery 

Recovering Systems and Disaster Recovery

Disaster Recovery

Booting into Safe Mode

Emergency Repair

Backup and Restore

Recovery Methods

Preventive Maintenance

Demo - Recovering Systems

Chapter 21 Review

Chapter 22 - Cloud Computing

Cloud Computing


Benefits and Risks

Deployment Models

Cloud Characteristics


Cloud Computing Technologies



Cloud Models



Demo - Cloud Storage

Chapter 22 Review

Chapter 23 - Security Fundamentals

Security Fundamentals

Types of Attackers

Types of Attacks


Physical Security


Multifactor Authentication

Data Protection

Data Backups

Prevention Methods

Security Controls

System Hardening

Demo - Security Fundamentals

Chapter 23 Review

CompTIA A+ (Exams 220-1001 and 220-1002)
tag icon Price $99.99
tag icon Instrutor 1
tag icon Duration 15h 30m
tag icon Lessons 23
tag icon Access 12 Months
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